Director of Operations – Behavioral Health 📍

Pennsylvania (on-site 3–4 days/week) | 💰

$150,000 – $200,000

A well-established Pennsylvania-based behavioral health organization — one of the largest providers of peer support services in the state — is entering an exciting new chapter of growth following a recent acquisition. We're looking for a Director of Operations to lead on the ground: building operational infrastructure, standardizing processes, and driving new client onboarding as the organization integrates and scales.

This is a high-visibility role for someone who thrives in a build-mode environment and knows how to bring structure, strategy, and momentum to a mission-driven organization.

Responsibilities:

• Own day-to-day operational performance across Pennsylvania-based service delivery, ensuring quality, compliance, and efficiency
• Lead post-acquisition integration efforts — aligning systems, processes, and teams across the expanded organization
• Develop and implement scalable operational frameworks to support growth across a 27+ county footprint
• Identify, pursue, and onboard new clients and county contracts — serving as a key external-facing leader in the market
• Partner with clinical and administrative leadership to improve workflows, reporting, and service outcomes
• Build and mentor an operations team capable of sustaining long-term growth

Qualifications:

• 7+ years of operations leadership, with at least 3 in behavioral health, peer support, or a related human services sector
• Proven experience building or scaling operations in a multi-site or multi-county environment
• Familiarity with Medicaid-funded programs and state/county contract compliance in PA
• Strong business development instincts — comfortable engaging with county officials, MCOs, and community partners
• Ability and willingness to be on-site in Pennsylvania 3–4 days/week, particularly during the first 6–12 months

Nice to Have:

• Experience with peer support services or lived-experience workforce models
• Post-acquisition integration experience
• Existing relationships with PA county behavioral health offices or HealthChoices MCOs

Why This Role:

• Ground-floor leadership opportunity at a mission-driven organization with serious backing and room to grow
• Direct impact on programming that serves some of Pennsylvania's most underserved populations
• Competitive compensation ($150,000 – $200,000) with autonomy to build something lasting
• High visibility with senior leadership across the organization